Connection details
Each running deployment shows:- Host — The IP address or hostname to connect to
- Port — The SSH port (check your deployment details — it may not be 22)
- User — The SSH user (e.g.,
root,ubuntu)
Connecting
Use your SSH key to connect:<port>, <user>, and <host> with the values from your deployment details.
Which key to use
- Platform-generated key — A default key is created for your account at signup. If you generated this key through the platform, the private key was downloaded as a
.pemfile when you created it. - Your own key — If you uploaded your own public key in SSH Keys, use the corresponding private key.
Jupyter access
If you deployed with a Jupyter-enabled template (e.g., PyTorch + Jupyter, TensorFlow + Jupyter), a Jupyter URL is displayed alongside the SSH connection details. Click it to open JupyterLab directly in your browser.Transfer files
Usescp or rsync to move files to and from your instance:
Port forwarding
Forward remote ports to your local machine for accessing web UIs like TensorBoard:http://localhost:6006 in your browser.
VS Code Remote SSH
You can use VS Code’s Remote - SSH extension to develop directly on your GPU instance:- Install the Remote - SSH extension in VS Code
- Add your instance to
~/.ssh/config(see the config example above) - Open the Command Palette (
Ctrl+Shift+P) → Remote-SSH: Connect to Host → select your instance - VS Code opens a new window connected to your GPU instance — edit files, run terminals, and debug as if it were local
Troubleshooting
Connection refused
Connection refused
The instance may still be booting. Wait 1–2 minutes after the status shows Running and try again.
Permission denied (publickey)
Permission denied (publickey)
- Verify you’re using the correct private key (the one matching the public key selected during deployment).
- Check file permissions:
chmod 600 ~/.ssh/your_key - Ensure you’re using the correct SSH user shown in the deployment details.
Connection timed out
Connection timed out
- Confirm the host and port from your deployment details.
- Check that your local firewall or network allows outbound connections on the specified port.
Lost your platform-generated private key
Lost your platform-generated private key
The private key for a platform-generated SSH key is only available for download once. If you’ve lost it, generate a new key pair in SSH Keys or upload your own public key, then use that key for future deployments.